Owned and operated by VRMLC LLC.[1]
Owned and operated by VRMLC LLC.[1]
Last Updated: May 24, 2026
IMPORTANT NOTICE: THESE TERMS CONTAIN A MANDATORY BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER IN SECTION 12. PLEASE READ SECTION 12 CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. BY ACCESSING OR USING THIS SITE, YOU AGREE TO RESOLVE DISPUTES WITH US THROUGH BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS, EXCEPT AS EXPRESSLY PROVIDED IN SECTION 12.
This website located at https://confidentinvestor.org (the "Site") is owned and operated by VRMLC LLC, a Delaware limited liability company that also does business under the brand name Estaga (a vacation rental property management company ranked on this Site). VRMLC LLC, doing business as Confident Investor, is referred to in these Terms collectively as "Confident Investor," "we," "our," or "us." By accessing, visiting, or engaging with the Site, you ("user," "you," "your") agree to be bound by this Terms of Use Agreement ("Terms" or "Agreement"), including all policies referenced or incorporated herein.
If you do not agree to these Terms, do not use the Site.
The Site is an advertising-supported consumer-information platform owned and operated by VRMLC LLC. VRMLC LLC also does business under the brand name Estaga, the vacation rental property management company ranked first on the Site. In other words, the publisher of this Site and the #1-ranked company on this Site are the same legal entity. We may also receive compensation when users click on or sign up with other (third-party) vacation rental management companies featured on the Site through commission or referral arrangements with those companies.
We disclose this material connection because we want you to make informed decisions when reading rankings and comparisons on the Site. Rankings and reviews on this Site reflect our editorial opinions, and are influenced by the fact that Estaga is one of our own brands. Where applicable, our opinions may also be influenced by commission relationships with third-party companies. Estaga is ranked first on the Site because VRMLC LLC, the publisher of the Site, has a direct financial interest in your selection of Estaga as your vacation rental management provider.
This disclosure is provided in accordance with the U.S. Federal Trade Commission's Endorsement Guides (16 C.F.R. Part 255) and the Trade Regulation Rule on the Use of Consumer Reviews and Testimonials (16 C.F.R. Part 465).
All rankings, ratings, comparisons, views, and opinions expressed on this Site are the editorial opinions of Confident Investor, expressed based on the criteria described in our Editorial Policy. Rankings are subjective opinions and not statements of fact.
Statements on this Site about any specific vacation rental management company, including its services, pricing, operations, technology, or customer experience, reflect (a) publicly available information from the respective company, (b) Confident Investor's editorial judgment based on review of publicly available sources, or (c) general industry observations. Such statements are not, and are not intended to be, assertions of provable fact about any named competitor, and should not be relied upon as factual representations. You are encouraged to independently verify any claim about any company with the company itself before entering into any business relationship.
To the extent any statement on the Site about a named third party could be construed as a statement of fact, it is offered as opinion under Milkovich v. Lorain Journal Co., 497 U.S. 1 (1990), and the Restatement (Second) of Torts § 566.
Any third-party trademarks, service marks, logos, and trade names displayed on the Site, including those of any vacation rental management company referenced in our rankings, are owned by their respective holders. No endorsement of Confident Investor by any third-party trademark holder is implied or expressed. Use of any third-party trademark on the Site is solely for the purpose of editorial commentary, comparison, and identification. Confident Investor is not affiliated with, endorsed by, or sponsored by any third-party company whose trademark appears on the Site, except Estaga as expressly disclosed in Section 2.
The information on this Site is for general informational purposes only and is not intended as a substitute for professional advice. The Site does not offer, and nothing on the Site shall be construed as, (a) real estate brokerage, (b) property management services, (c) mortgage or lending services, (d) insurance services, (e) legal advice, (f) tax advice, (g) accounting services, or (h) investment advice or research.
Investment-advice carveout. Notwithstanding the word "Investor" in the name "Confident Investor," the Site does not offer investment advice within the meaning of the Investment Advisers Act of 1940 (15 U.S.C. § 80b-1 et seq.) or any federal or state securities law. The Site does not recommend, offer, or sell securities, real estate investment trusts (REITs), syndications, tokenized real estate offerings, or any other security. The Site discusses the operational economics of owning and managing short-term rental properties as personal real estate, not as a securitized investment. You should consult a licensed financial advisor, real estate attorney, tax professional, or other qualified professional before making any financial, real estate, or investment decision.
Use of the Site does not create any attorney-client, broker-client, fiduciary, advisory, agency, or other professional relationship between you and Confident Investor.
All content on the Site — including text, graphics, logos, images, audio clips, video clips, data compilations, software, and the selection and arrangement thereof — is the property of Confident Investor or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, revocable license to access and use the Site solely for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any content on the Site without our prior written consent, except that you may share individual article links on social media for personal, non-commercial purposes.
AI training opt-out. You may not use any content on the Site, in whole or in part, for the training, fine-tuning, or evaluation of any machine learning model, large language model, or other artificial intelligence system without our prior written permission. The Site's robots.txt and noai/noimageai meta tags reflect this restriction.
You agree not to use the Site to (a) violate any applicable law or regulation; (b) infringe any intellectual property or other proprietary right of Confident Investor or any third party; (c) transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable; (d) impersonate any person or entity; (e) interfere with or disrupt the Site or the servers or networks connected to the Site; (f) attempt to gain unauthorized access to any portion of the Site or any related systems; (g) use any automated means (including bots, scrapers, spiders, or extraction tools) to access the Site without our prior written permission; or (h) use the Site in a manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.
The Site contains links to third-party websites operated by vacation rental management companies and other third parties. We do not control and are not responsible for the content, accuracy, availability, pricing, business practices, or contractual terms of any third-party site or company. Inclusion of any third-party link does not imply endorsement by Confident Investor. Your interaction with any third-party site or company is at your own risk and subject to the terms and policies of that third party.
8.1. TCPA and Lead-Generation Disclosure. If you choose to click through from the Site to a third-party vacation rental management company and submit your phone number or other contact information to that third party, you are providing your information directly to that third party — not to Confident Investor. Any consent to receive calls, text messages (including those sent using an automatic telephone dialing system, an artificial or prerecorded voice, or autodialer-equivalent technology), or other communications runs to the third party with whom you transacted, not to Confident Investor. Confident Investor is not the "seller" of any vacation rental management service for purposes of the Telephone Consumer Protection Act (47 U.S.C. § 227), the Florida Telephone Solicitation Act (Fla. Stat. § 501.059), or any analogous state or federal law. You may revoke any such consent at any time by contacting the third party directly. Standard message and data rates may apply. Text "STOP" to any third party's number to opt out of that party's messages.
8.2. No Liability for Third-Party Conduct. Confident Investor disclaims any liability for the conduct, services, communications, pricing, or business practices of any third-party vacation rental management company, lender, insurer, broker, or other party listed on, linked from, or referenced on the Site, including any breach of contract, negligence, fraud, statutory violation, or other tort committed by any such third party. Your sole and exclusive remedy for any dispute with any such third party is against that third party.
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. CONFIDENT INVESTOR DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE ACCURATE, RELIABLE, COMPLETE, OR CURRENT. RANKINGS, REVIEWS, OPINIONS, FACTUAL CLAIMS ABOUT THIRD-PARTY COMPANIES, PRICING INFORMATION, AND PERFORMANCE PROJECTIONS ON THE SITE MAY BECOME OUT OF DATE OR INACCURATE WITHOUT NOTICE. CONFIDENT INVESTOR DOES NOT WARRANT THE SUITABILITY OF ANY VACATION RENTAL MANAGEMENT COMPANY FOR YOUR PROPERTY OR YOUR INVESTMENT OBJECTIVES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONFIDENT INVESTOR, ITS PARENT, AFFILIATES (INCLUDING ESTAGA), OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF RENTAL INCOME, LOST PROFITS, LOST INVESTMENT RETURNS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, ANY CONTENT ON THE SITE, ANY DECISION YOU MAKE BASED ON CONTENT ON THE SITE, OR ANY SERVICE OR CONTRACT YOU ENTER INTO WITH ANY THIRD-PARTY COMPANY REFERENCED ON THE SITE, EVEN IF CONFIDENT INVESTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CONFIDENT INVESTOR'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS (US $100).
You agree to indemnify, defend, and hold harmless Confident Investor, its parent, affiliates (including Estaga), officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or related to (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any law or any right of a third party; (d) any content you submit, post, or transmit through the Site; or (e) any contract or relationship you enter into with any third-party company referenced on the Site.
12.1. Agreement to Resolve Disputes. You and Confident Investor agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any service or contract you enter into with any third-party company referenced on the Site, or any aspect of the relationship between you and Confident Investor (collectively, "Disputes") shall be resolved exclusively through the tiered dispute resolution process set forth in this Section 12 (good faith negotiation, then mediation, then binding arbitration), rather than in court, except as expressly set forth below. This agreement to arbitrate is intended to be broadly interpreted and includes claims arising under federal, state, or local statutory or common law, including contract, tort, fraud, consumer protection, defamation, Lanham Act, privacy (including CCPA/CPRA, CIPA, and TCPA), and any other legal theory. The parties agree that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) shall govern the interpretation and enforcement of this Section 12.
12.2. Step 1: Informal Resolution. Before commencing arbitration, the party initiating the Dispute shall send a written notice of the Dispute to the other party. The notice shall describe the nature and basis of the Dispute and the specific relief sought. The parties shall engage in good faith negotiation for a period of thirty (30) days from delivery of the notice. Notice to Confident Investor shall be sent to:
12.3. Step 2: Mandatory Mediation. If the parties are unable to resolve the Dispute through negotiation within the thirty (30) day period, they agree, as a condition precedent to arbitration, to endeavor to settle the Dispute by mediation administered by JAMS pursuant to its Mediation Rules & Procedures then in effect. The mediation shall be conducted in the State of Delaware (or remotely by agreement of the parties). The professional fees of the mediator and any administrative costs of the mediation shall be borne equally by the parties. Each party shall bear its own attorneys' fees in connection with the mediation. The mediation shall be deemed initiated upon JAMS' receipt of the request for mediation.
12.4. Step 3: Binding Arbitration. If the Dispute is not settled by mediation within one hundred twenty (120) days from the date the mediation is initiated, such Dispute shall thereafter be finally settled by binding arbitration. The arbitration shall be administered by JAMS in accordance with its Comprehensive Arbitration Rules & Procedures then in effect (the "JAMS Rules"). The JAMS Rules are available at https://www.jamsadr.com. If JAMS is unavailable or unwilling to administer the arbitration, the parties shall agree on an alternative arbitral forum; if the parties cannot agree, a court of competent jurisdiction shall appoint an arbitrator.
12.5. Delegation Clause. The parties agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. This delegation clause shall be governed by the Federal Arbitration Act.
12.6. Arbitration Procedures. The arbitration shall be conducted by a single, neutral arbitrator. The arbitration shall be conducted in English. Unless otherwise agreed by the parties, the arbitration shall take place in New Castle County, Delaware, or, at the claimant's election, may be conducted by telephone, videoconference, or based on written submissions.
12.7. Arbitration Fees and Costs. The professional fees of the arbitrator and any JAMS administrative costs shall be borne equally by the parties, except to the extent the JAMS Consumer Minimum Standards of Procedural Fairness require otherwise. Each party shall be responsible for its own attorneys' fees and costs, regardless of the outcome, unless a specific statute expressly authorizes such an award and the arbitrator determines that the statutory requirements are met.
12.8. Arbitrator's Authority. The arbitrator shall have exclusive authority to resolve all Disputes, including the arbitrability of any claim. The arbitrator may award any relief that a court of competent jurisdiction could award, except as limited by this Agreement. The arbitrator may not award relief in excess of or contrary to what these Terms provide, or award punitive damages or any other damages not measured by actual damages, except as required by applicable statute. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
12.9. CLASS ACTION AND JURY TRIAL WAIVER. THE PARTIES AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, MULTI-PLAINTIFF ACTION, OR CONSOLIDATED PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE PARTIES FURTHER AGREE THAT THEY ARE EACH WAIVING THE RIGHT TO FILE A LAWSUIT IN COURT AND THE RIGHT TO A JURY TRIAL. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF (INCLUDING ANY REQUEST FOR PUBLIC INJUNCTIVE RELIEF UNDER MCGILL V. CITIBANK, N.A., 2 CAL. 5TH 945 (2017) OR ANALOGOUS LAW), THEN THAT CLAIM OR REQUEST FOR RELIEF SHALL BE SEVERED AND PROCEED IN A COURT OF COMPETENT JURISDICTION UNDER SECTION 13 (GOVERNING LAW AND VENUE), AND THE REMAINING CLAIMS SHALL BE ARBITRATED.
12.10. Exceptions to Arbitration. Notwithstanding the above, either party may: (a) bring an individual action in small claims court for Disputes within the court's jurisdictional limits; or (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
12.11. Opt-Out. You may opt out of this arbitration provision by sending written notice to Confident Investor at info@confidentinvestor.org (with the subject line "Arbitration Opt-Out") or by mail to:
within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, address, email, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, the remaining provisions of these Terms will continue to apply. Opting out of arbitration does not affect the class action waiver in Section 12.9, which shall remain in effect to the fullest extent permitted by law.
12.12. Mass Arbitration. If twenty-five (25) or more similar Disputes are filed against Confident Investor within a sixty (60) day period, or if counsel or a coordinated group files or threatens to file arbitration demands on behalf of twenty-five (25) or more individuals, the parties agree that such Disputes constitute "Mass Arbitration." In the event of Mass Arbitration:
All fees for Mass Arbitration shall continue to be split equally between the parties as provided in Section 12.7. Nothing in this Section alters the individual nature of each arbitration or the class action waiver in Section 12.9.
12.13. Confidentiality. The parties agree that the existence, content, and outcome of any mediation or arbitration under this Section 12 shall be confidential, except to the extent disclosure is required by law, by court order, or to enforce or challenge the award.
These Terms and any Dispute arising out of or relating to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles, and (where applicable) the Federal Arbitration Act. For any Dispute not subject to arbitration under Section 12, you and Confident Investor submit to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
We reserve the right to modify these Terms at any time. Material changes will be communicated by posting an updated "Last Updated" date at the top of these Terms and, where appropriate, by additional notice (such as a banner on the Site requiring acknowledgment). Your continued use of the Site after any change constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Site.
We may terminate or suspend your access to the Site at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including without limitation Sections 2, 3, 6, 9, 10, 11, 12, 13, and 14) shall survive.
17.1. Entire Agreement. These Terms, together with the Privacy Policy, the Do Not Sell or Share My Personal Information notice, the Editorial Policy, and any additional policies or guidelines posted on the Site, constitute the entire agreement between you and Confident Investor concerning the Site and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.
17.2. Severability. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
17.3. No Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.4. Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms at any time without notice or consent. Any purported assignment in violation of this Section shall be null and void.
17.5. Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.
17.6. Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
17.7. No Third-Party Beneficiaries. These Terms are for the sole benefit of you and Confident Investor. No third party shall be a beneficiary of these Terms.
17.8. Records. Server logs, analytics data, and business records of Confident Investor shall be admissible in any arbitration or judicial proceeding as business records under Federal Rule of Evidence 803(6) and as authentic process records under Federal Rule of Evidence 901(b)(9). Nothing in this Section shall be construed to make such records conclusive evidence of any disputed fact; the weight to be accorded such records shall be determined by the arbitrator or court.
Confident Investor is committed to digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards. If you encounter any accessibility barriers, please contact us at info@confidentinvestor.org.
For questions about these Terms, please contact: